•  Defining the strategic value of cloud services for organizations.
•  Developing a cloud service strategy aligned with business goals and objectives.
•  Assessing and selecting appropriate cloud service providers based on business requirements.

•  Assessing the organization's readiness for adopting cloud services.
•  Planning and managing the migration of services to the cloud.
•  Addressing risks, dependencies, and integration challenges during the implementation process.

•  Establishing governance frameworks and controls for cloud service management.
• Defining roles, responsibilities, and accountability for cloud service management.
•  Monitoring and managing cloud service performance, compliance, and risk.

•  Applying IT service management principles and practices in the context of cloud services.
•  Identifying and implementing appropriate service management processes for cloud services.
•  Ensuring effective service design, transition, operation, and continual improvement in the cloud environment.

•  Optimizing the utilization of cloud services to maximize business value.
•  Monitoring and analyzing cloud service performance, capacity, and cost.
•  Identifying opportunities for improvement and implementing appropriate optimization measures.

•  Managing relationships with cloud service providers and other stakeholders.
• Establishing and maintaining effective communication and collaboration channels.
•  Resolving conflicts, addressing issues, and fostering a positive working relationship.

•  Managing the financial aspects of cloud services, including cost modeling, budgeting, and chargeback mechanisms.
• Optimizing cost-effectiveness and ensuring transparency in cloud service expenditure.

Recap