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ITIL^® 4 Practitioner: Problem Management Certification Training

Understand Problem Management objectives and key activities
Learn effective root cause analysis (RCA) techniques
Reduce recurring incidents and improve service stability
Strengthen collaboration with Incident & Change teams
Apply problem control and error control practices
Use practical scenarios to build preventive capabilities

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL^® 4 Practitioner: Problem Management

$750

$1071

30% off

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PeopleCert Exam Voucher

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Official Training Material
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Official eBook
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LMS Access

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Video Recorded Session

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Exam Practice Questions

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Instructor-Led Virtual Classroom Training
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1 Year K-Prime Warranty

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Target Audience

Pre-Requisites

Exam Information

FAQ

✓ IT Specialist: Operations

✓ IT Manager: Operations

✓ IT Service Manager

✓ Data Analyst

✓ Data Scientist

✓ Network Engineer

✓ Network Administrator

✓ Solutions Architect

✓ ITIL® Foundation or ITIL® 4 Managing Professional Transition Certificate

✓ Training through an Accredited Training Organisation or an official eLearning course

✓ Exam results will not be released without proof of completion.

✓ No of Questions: 20 questions

✓ Format: multiple choice and performance-based

✓ Duration: 30minutes

✓ Passing / Scoring: 65%

✓ Languages: English

Want to Train Your Team?

Live Classroom

Learning On-Demand

Corporate Training Solutions

Advance your career with Knowlathon’s Live Instructor-Led/Classroom Training, designed for professionals who prefer interactive and structured learning.

Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

✓ 1 Day Live Training by Certified Experts.

✓ Interactive Sessions with Real-Time Q&A & Case Studies.

✓ Comprehensive Study Material + Post-Session Recordings.

✓ Learner Support to Guide You Every Step.

Learn at your own pace with Knowlathon’s On-Demand Training Programs - ideal for busy professionals who need flexibility without compromising quality.

✓ Comprehensive Learning Material Featuring Real-World Business Scenarios.

✓ Study Training Material + Exam Voucher.

✓ Access to Self-Paced Resources (for On-Demand Learners)

✓ Learner Support from Our Expert Team.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

✓ Scalable Learning Programs for Teams of Any Size

✓ Dedicated Customer Success Manager & Post-Training Support

✓ Cost-Effective Exam Voucher Packages.

Frequently Asked Questions

🔹What does the ITIL 4 Problem Management certification cover?

It covers RCA, problem control, error control, and preventing recurring IT issues.

🔹Who is this course recommended for?

Problem managers, incident managers, support leads, service delivery teams, and ITIL Foundation holders.

🔹 Do I need ITIL 4 Foundation for this course?

Do I need ITIL 4 Foundation for this course?

🔹What skills will I gain from Problem Management training?

RCA, proactive problem identification, service reliability improvement, and effective collaboration skills.