Home

IT Service Management

SIAM™ Foundation Certification Training Course

Your Pathway to Excellence in IT Service Management
Pass the SIAM Certification Exam on your first attempt
Real-Life Case Studies, Ample Exam Practice, Hands-On Quizzes & Expert Insights
Includes EXIN Training Material, Exam Voucher, Instructor Led Training & E-Book

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

SIAM™ Foundation

$719

$899

20% off

✓
EXIN Exam Voucher

i
✓
Official Training Material
✓
Official eBook
✓
LMS Access
✓
Video Recorded Session

i
✓
Exam Practice Questions

i
✓
Instructor-Led Virtual Classroom Training
✓
1 Year K-Prime Warranty

i

Target Audience

Pre-Requisites

Exam Information

FAQ

All individuals from beginner – senior level, who are responsible and accountable for the management of IT Services in any organisation and most commonly include the below (but not limited to) designations: 

✓ IT Service Managers 

✓ Service Integration Managers 

✓ Service Level Managers 

✓ Service Desk Managers 

✓ IT Professionals Involved in Outsourcing 

✓ IT Governance Professionals 

✓ IT Consultants and Service Providers

✓ A Service Integration and Management (SIAM™) Foundation training is the recommended preparation for the certification exam.

✓ Also recommended is knowledge of IT Service Management terminology, for instance through the EXIN IT Service Management based on ISO/IEC 20000 certification.

✓ No. of Questions: 40 

✓ Exam Duration: 60  minutes 

✓ Exam Format: Multiple Choice Questions (MCQ) 

✓ Pass Marks: 26 out of 40 (65%) 

✓ Exam Type: Closed Book 

Want to Train Your Team?

Live Classroom

Corporate Training Solutions

Advance your career with Knowlathon’s Live Instructor-Led/Classroom Training, designed for professionals who prefer interactive and structured learning.

Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

✓ Live Training by Certified Experts.

✓ Interactive Sessions with Real-Time Q&A & Case Studies.

✓ Comprehensive Study Material + Post-Session Recordings.

✓ Learner Support to Guide You Every Step.

JUL

Saturday

IST

Online

Filling Fast!

Learn at your own pace with Knowlathon’s On-Demand Training Programs - ideal for busy professionals who need flexibility without compromising quality.

✓ Comprehensive Learning Material Featuring Real-World Business Scenarios.

✓ Study Training Material + Exam Voucher.

✓ Access to Self-Paced Resources (for On-Demand Learners)

✓ Learner Support from Our Expert Team.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

✓ Scalable Learning Programs for Teams of Any Size

✓ Dedicated Customer Success Manager & Post-Training Support

✓ Cost-Effective Exam Voucher Packages.

Frequently Asked Questions

What is SIAM™?

SIAM™ (Service Integration and Management) is a widely recognized methodology used to manage multiple service providers by integrating them into a unified, business-facing IT organization.

What is a SIAM™ model?

The SIAM™ model is an IT service delivery framework that manages services provided by multiple IT delivery towers on behalf of a business, ensuring seamless integration and coordination.

What are the benefits of SIAM™?

SIAM™ offers several benefits, including improved service to end-users, cost efficiency, enhanced accountability, greater flexibility, and the development and ownership of intellectual property.

What are the three layers of a SIAM™ governance structure?

The three layers of a SIAM™ governance structure are the customer organization, the service integrator, and the service provider.

What topics are covered in SIAM Foundation Training?

SIAM Foundation Training covers topics such as key concepts, principles, roles, and processes related to service integration. It includes areas like governance, collaboration, and managing multiple service providers.