The ITIL 4 Specialist: Create, Deliver, and Support course is taught live in a classroom by qualified ITIL specialists who are usually seasoned professionals. They are very knowledgeable in IT service management and have a lot of hands-on experience, especially with the topics this course covers. These instructors have been chosen on the basis of their experience in the field, industry knowledge, and teaching skills. They put themselves through a rigorous training program to make sure they can impart the course material and give attendees insightful information.

For the ITIL 4 Specialist: Create, Deliver, and Support program, the test cost may or may not be included in the course fee, contingent upon the training provider and the particular package being given. While some training providers may require students to pay the exam fee individually, others may provide packages that include the exam fee as part of the total course charge. To find out if the exam fee is covered by the course fee, it's important to carefully go over the course specifics and options that the training provider has offered. When registering for the ITIL 4 Specialist test, candidates should plan their finances appropriately and be ready to pay the exam price separately if it is not included.