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ITIL^® 4 Specialist: Drive Stakeholder Value Certification Training Course

Your Pathway to Excellence in IT Service Management
Real-Life Case Studies, Ample Exam Practice, Hands-On Quizzes & Expert Insights
Includes PeopleCert Training Material, Exam Voucher, Instructor Led Training & E-Book

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL^® 4 Specialist: Drive Stakeholder Value

$909

$1299

30% off

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PeopleCert Exam Voucher

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Official Training Material
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Official eBook
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LMS Access
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Video Recorded Session

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Exam Practice Questions

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Instructor-Led Virtual Classroom Training
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1 Year K-Prime Warranty

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Target Audience

Pre-Requisites

Exam Information

FAQ

The ITIL® 4 Specialist: Drive Stakeholder Value(DSV) module is intended predominantly for IT professionals involved in strategic planning, governance, risk management, and continuous improvement within an IT service organisation. The target audience for the DSV module includes:

✓ Customer Relationship Managers

✓ Service Delivery Managers

✓ Service Desk Managers

✓ IT Relationship Managers

✓ IT Consultants

✓ ITIL 4 Foundation certification is mandatory.

✓ Training for the ITIL 4 DSV module is helpful for thorough understand.

✓ No. of Questions: 40

✓ Exam Duration: 90 minutes

✓ Exam Format: Multiple Choice Questions (MCQ)

✓ Pass Marks: 28 out of 40 (70%)

✓ Exam Type: Closed Book

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Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

✓ Live Training by Certified Experts.

✓ Interactive Sessions with Real-Time Q&A & Case Studies.

✓ Comprehensive Study Material + Post-Session Recordings.

✓ Learner Support to Guide You Every Step.

Learn at your own pace with Knowlathon’s On-Demand Training Programs - ideal for busy professionals who need flexibility without compromising quality.

✓ Comprehensive Learning Material Featuring Real-World Business Scenarios.

✓ Study Training Material + Exam Voucher.

✓ Access to Self-Paced Resources (for On-Demand Learners)

✓ Learner Support from Our Expert Team.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

✓ Scalable Learning Programs for Teams of Any Size

✓ Dedicated Customer Success Manager & Post-Training Support

✓ Cost-Effective Exam Voucher Packages.

Frequently Asked Questions

Who Should Take ITIL 4 DSV?

The ITIL 4 Drive Stakeholder Value (DSV) module is designed for professionals involved in managing and improving customer and stakeholder relationships. This course is particularly beneficial for: • IT Service Managers & Consultants – Those overseeing customer satisfaction, service level agreements (SLAs), and stakeholder communication. • CX/UX Professionals – Experts focused on optimizing customer and user experiences through effective service delivery. • Service Delivery & Relationship Managers – Individuals responsible for negotiating, maintaining, and ensuring compliance with service agreements. • Business Relationship Managers – Professionals who bridge the gap between customer needs and organizational service offerings to align with business goals. This certification helps enhance skills in fostering strong, value-driven stakeholder engagements.

What Are the Benefits of ITIL 4 DSV Certification?

The ITIL® 4 Drive Stakeholder Value (DSV) certification offers several key benefits, including: • Strengthening engagement with customers and stakeholders • Enhancing service relationships and fostering collaborative value creation • Ensuring IT services align with organizational objectives and deliver business value • Advancing career opportunities in IT Service Management (ITSM).