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Virtual Classroom
Training
Practice Questions
on LMS
Guaranteed to
Run Batches
Experienced
Instructors
Exam
Simulation
Post-Training
Support

ITIL® 4 Strategist: Direct, Plan and Improve

$909
$1299
Discount 30% off
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  • PeopleCert Exam Voucher
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    Official voucher to schedule your certification exam with PeopleCert.
  • Official Training Material
  • Official eBook
  • LMS Access
  • Video Recorded Session
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    Access recordings of live sessions to learn at your own pace.
  • Exam Practice Questions
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    Access a set of mock questions on the LMS to prepare for the exam.
  • Instructor-Led Virtual Classroom Training
  • 1 Year K-Prime Warranty
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    Re-attend the same course unlimited times for up to 1 year.
Target Audience
Pre-Requisites
Exam Information
FAQ

The ITIL 4 Strategist Direct, Plan, and Improve (DPI) module is intended predominantly for IT professionals involved in strategic planning, governance, risk management, and continuous improvement within an IT service organisation. Target audience for the DPI module includes:  

  

IT Managers and Leaders  
IT Service Managers  
IT Governance Professionals  
IT Consultants  
IT Service Delivery Managers  
ITIL 4 Foundation or ITIL 4 Managing Professional Transition certification is required 
Accredited training is necessary for a complete understanding of core material 
Duration: 90 minutes 
Format: 40 multiple-choice questions 
Passing Score: 70% (28 out of 40) 
Exam Type: Closed Book 
Want to Train Your Team?
Live Classroom
Corporate Training Solutions

Advance your career with Knowlathon’s Live Instructor-Led/Classroom Training, designed for professionals who prefer interactive and structured learning.

Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

 

Live Training by Certified Experts.
Interactive Sessions with Real-Time Q&A & Case Studies.
Comprehensive Study Material + Post-Session Recordings.
Learner Support to Guide You Every Step.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

 

Scalable Learning Programs for Teams of Any Size
Dedicated Customer Success Manager & Post-Training Support 
Cost-Effective Exam Voucher Packages.

Frequently Asked Questions
Who are the trainers for the live classroom training?
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The instructors for the ITIL® 4 Strategist: Direct, Plan, and Improve live classroom training are highly skilled professionals with ITIL certifications. These instructors have a wealth of expertise in IT service management and real-world application of ITIL concepts. To make sure they fulfill high requirements for knowledge and instruction, they go through demanding training and certification procedures. Their practical assistance and professional insights, along with their real-world experience, enhance the learning process and guarantee that trainees have a thorough comprehension of the course material.
Is the exam fee included in the ITIL Strategist course fee?
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Yes. The exam fee is included in the ITIL®4 Direct plan, and Improve course Training fee.
Does my ITIL 4 Direct, Plan, and Improve certificate expire?
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No, your ITIL® 4 Direct, Plan, and Improve certificate does not expire. Once you have earned the certification, it remains valid indefinitely, indicating your proficiency in the concepts and practices covered by the course.
What is Global Teaching Assistance?
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Training providers offer Global Teaching Assistance (GTA) as a support service to help participants in the ITIL® 4 Strategist: Direct, Plan, and Improve course have a better learning experience. GTA gives users access to extra learning tools including chat rooms, virtual classrooms, and online forums where they may engage with classmates and teachers to clarify concepts and ask questions. Because this support is round-the-clock available, students can get assistance anytime they need it. GTA wants to offer complete support so that students can successfully complete their certification exam and comprehend the course material.
What is covered under the 24/7 Support Promise?
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The 24/7 Support Promise for the ITIL® 4 Strategist: Direct, Plan, and Improve course ensures that participants have continuous access to assistance and resources at any time. This support includes: 1. Technical assistance: Help with accessing course materials and resolving any technical issues. 2. Content support: Clarification of course concepts, guidance on difficult topics, and Answer to specific questions. 3. Exam preparation: Advice and resources for exam readiness, including practice questions and study tips. 4. Administrative support: Help with enrollment, scheduling, and accessing training materials. This comprehensive support ensures learners can effectively progress through the course and prepare for the certification exam.
What if I miss a class?
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If you miss a class in the ITIL® 4 Strategist: Direct, Plan, and Improve course, there are several ways to catch up: 1. Recorded Sessions: Many training providers offer recordings of live classes, allowing you to watch them at your convenience. 2. Course Materials: Access to slides, handouts, and other course materials to review missed content. 3. Make-up Classes: Some providers may offer options to attend a make-up class in a future session. 4. Support Resources: Utilize 24/7 support, forums, and discussion groups to ask questions and clarify any doubts about missed topics. Contact Knowlathon IT Service to explore the options available for making up missed classes.