The instructors for the ITIL® 4 Strategist: Direct, Plan, and Improve live classroom training are highly skilled professionals with ITIL certifications. These instructors have a wealth of expertise in IT service management and real-world application of ITIL concepts. To make sure they fulfill high requirements for knowledge and instruction, they go through demanding training and certification procedures. Their practical assistance and professional insights, along with their real-world experience, enhance the learning process and guarantee that trainees have a thorough comprehension of the course material.

Yes. The exam fee is included in the ITIL®4 Direct plan, and Improve course Training fee.

No, your ITIL® 4 Direct, Plan, and Improve certificate does not expire. Once you have earned the certification, it remains valid indefinitely, indicating your proficiency in the concepts and practices covered by the course.

Training providers offer Global Teaching Assistance (GTA) as a support service to help participants in the ITIL® 4 Strategist: Direct, Plan, and Improve course have a better learning experience. GTA gives users access to extra learning tools including chat rooms, virtual classrooms, and online forums where they may engage with classmates and teachers to clarify concepts and ask questions. Because this support is round-the-clock available, students can get assistance anytime they need it. GTA wants to offer complete support so that students can successfully complete their certification exam and comprehend the course material.

The 24/7 Support Promise for the ITIL® 4 Strategist: Direct, Plan, and Improve course ensures that participants have continuous access to assistance and resources at any time. This support includes: 1. Technical assistance: Help with accessing course materials and resolving any technical issues. 2. Content support: Clarification of course concepts, guidance on difficult topics, and Answer to specific questions. 3. Exam preparation: Advice and resources for exam readiness, including practice questions and study tips. 4. Administrative support: Help with enrollment, scheduling, and accessing training materials. This comprehensive support ensures learners can effectively progress through the course and prepare for the certification exam.

If you miss a class in the ITIL® 4 Strategist: Direct, Plan, and Improve course, there are several ways to catch up: 1. Recorded Sessions: Many training providers offer recordings of live classes, allowing you to watch them at your convenience. 2. Course Materials: Access to slides, handouts, and other course materials to review missed content. 3. Make-up Classes: Some providers may offer options to attend a make-up class in a future session. 4. Support Resources: Utilize 24/7 support, forums, and discussion groups to ask questions and clarify any doubts about missed topics. Contact Knowlathon IT Service to explore the options available for making up missed classes.

ITIL 4 DPI is a key module in the ITIL 4 certification scheme that teaches organizations how to set strategy, plan effectively, and drive continuous improvement across IT and digital services.

The ITIL DPI certification is ideal for IT leaders, service managers, project managers, business relationship managers, and professionals involved in governance, risk, and compliance (GRC).

You must have the ITIL 4 Foundation certification before attempting ITIL 4 DPI.

Understand governance, risk, and compliance (GRC) principles , Learn how to align strategy with business goals , Apply measurement and reporting practices ,Enable continual improvement at all levels

ITIL DPI is a mandatory module for the ITIL Managing Professional (MP) and ITIL Strategic Leader (SL) designations.

Type: Closed-book, multiple-choice exam , Questions: 40 , Passing Score: 70% (28 correct answers) , Duration: 90 minutes ,Delivery: Online or in-person (PeopleCert accredited)

Strengthens skills in strategic planning & continual improvement ,Opens career paths in IT leadership and governance roles ,Recognized globally by top IT employers ,Contributes to achieving Managing Professional (MP) and Strategic Leader (SL) designations

✅ Enroll in PeopleCert-accredited training with Knowlathon 📘 Study official ITIL 4 DPI courseware & eBook 📝 Practice with mock exams to get exam-ready 💡 Focus on key topics – GRC, continual improvement, strategy alignment, measurement & reporting 🎯 Apply concepts via case studies & real scenarios 🤝 Get expert mentorship & Q&A support from Knowlathon trainers

🎓 PeopleCert Accredited Training Organization 👩‍🏫 Certified & Experienced Trainers 🎟️ Exam Voucher Included 💻 Flexible Online Learning (Self-paced + Live Sessions) ✅ 100% Exam-Focused Preparation