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IT Service Management

ITIL^® 4 Practitioner: Relationship Management Certification

Strengthen stakeholder relationships at strategic & tactical levels

Learn practical engagement and communication techniques

Align IT services with business goals for value co-creation

Apply ITIL® 4 guiding principles to real-world relationships

Earn globally recognized ITIL® 4 Practitioner certification

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL^® 4 Practitioner: Relationship Management

$699

$839

20% off

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PeopleCert Exam Voucher

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Official Training Material
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Official eBook
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LMS Access
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Video Recorded Session

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Exam Practice Questions

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Instructor-Led Virtual Classroom Training
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1 Year K-Prime Warranty

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Course Duration: 08 Hours

Target Audience

Pre-Requisites

Exam Information

FAQ

Who Can Attend the ITIL® 4 Practitioner Information Security Management Certification Training:

✓ Service Integration Manager

✓ IT Service Manager

✓ IT Operations Leader

✓ Product Manager

✓ Enterprise Architect

✓ ITIL® Foundation or ITIL® 4 Managing Professional Transition Certificate

✓ Training through an Accredited Training Organisation or an official eLearning course

✓ Exam results will not be released without proof of completion.

✓ No of Questions: 20 questions

✓ Format: multiple choice and performance-based

✓ Duration: 30minutes

✓ Passing / Scoring: 65%

✓ Languages: English

Want to Train Your Team?

Live Classroom

Learning On-Demand

Corporate Training Solutions

Advance your career with Knowlathon’s Live Instructor-Led/Classroom Training, designed for professionals who prefer interactive and structured learning.

Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

✓ 1 Day Live Training by Certified Experts.

✓ Interactive Sessions with Real-Time Q&A & Case Studies.

✓ Comprehensive Study Material + Post-Session Recordings.

✓ Learner Support to Guide You Every Step.

Learn at your own pace with Knowlathon’s On-Demand Training Programs - ideal for busy professionals who need flexibility without compromising quality.

✓ Comprehensive Learning Material Featuring Real-World Business Scenarios.

✓ Study Training Material + Exam Voucher.

✓ Access to Self-Paced Resources (for On-Demand Learners)

✓ Learner Support from Our Expert Team.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

✓ Scalable Learning Programs for Teams of Any Size

✓ Dedicated Customer Success Manager & Post-Training Support

✓ Cost-Effective Exam Voucher Packages.

Frequently Asked Questions

🔹 What is ITIL® 4 Practitioner: Relationship Management?

It’s a specialized ITIL® 4 module that focuses on strengthening relationships between an organization and its stakeholders at both tactical and strategic levels.

🔹Who should take the ITIL® 4 Relationship Management module?

Ideal for IT service managers, BRMs, consultants, and professionals involved in stakeholder management and service delivery.

🔹What are the learning outcomes of this course?

You’ll learn to identify stakeholder needs, manage expectations, and align IT services with business goals through effective relationship management practices.

🔹How does Relationship Management fit within the ITIL® 4 framework?

It’s one of the ITIL® 4 Practitioner modules, designed to apply guiding principles for continuous improvement and value co-creation in IT service management.

🔹What certification will I earn after completing the course?

You will receive the ITIL® 4 Practitioner: Relationship Management certification, accredited by PeopleCert.