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ITIL 4 Practitioner: Monitoring and Event Management

Q: 🔹What is the exam format and pass criteria?

The exam comprises 20 multiple-choice questions , duration of 30 minutes . A passing score is 13 out of 20 (65%) .

Q: 🔹How do I get started with enrolment?

Getting started is simple! Enrol with Knowlathon , an Accredited Training Organization (ATO) for ITIL® 4 certifications. Our team will guide you through the registration process, provide access to PeopleCert-approved training materials , schedule your instructor-led sessions , and issue your official exam voucher . 👉 V <strong data-start="512" data-end="571" style="box-sizing: border-box; margin: 0px; padding: 0px; font-weight: 500; color: rgb(40, 47, 83); font-family: "IBM Plex Sans", sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">isit www.knowlathon.com or connect with our experts today to begin your ITIL 4 Practitioner: Monitoring and Event Management journey.

Elevate Your IT Career with ITIL® 4 Monitoring & Event Management
Pass the ITIL® 4 Practitioner: Monitoring & Event Management Exam on Your First Attempt
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Engage with Real-World Case Studies, Practice Quizzes, Hands-On Exercises & Expert Mentorship

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Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL 4 Practitioner: Monitoring and Event Management

$699

$839

20% off

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PeopleCert Exam Voucher

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Official Training Material
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Course Duration: 08 Hours

Target Audience

Pre-Requisites

Exam Information

FAQ

Who Can Attend the ITIL 4 Practitioner: Monitoring and Event Management Certification Training:

✓ IT Specialist: Operations

✓ IT Manager: Operations

✓ IT Service Manager

✓ System Administrator

✓ Database Administrator

Prerequisites for ITIL 4 Practitioner: Monitoring and Event Management Certification:

✓ ITIL Foundation or ITIL 4 Managing Professional Transition Certificate

✓ Training through an Accredited Training Organisation or an official eLearning course

Exam results will not be released without proof of completion.

ITIL 4 Practitioner: Monitoring and Event Management Exam Format:

✓ Type: Multiple-choice 

✓ Duration: 30 minutes 

✓ Questions: 20 

✓ Passing Criteria: Minimum required score to pass: (65%)

✓ Language: English

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Frequently Asked Questions

🔹What is the ITIL 4 Practitioner Monitoring & Event Management module about?

This module enables IT professionals to systematically observe services and service components, detect and manage “events” (i.e., changes of state that may affect service health), respond appropriately, and embed monitoring as a strategic practice.

🔹Who should attend this course?

It is ideal for IT operations managers, service-desk leads, infrastructure analysts and anyone responsible for monitoring, event detection, and proactive incident prevention within the service value chain.

🔹What are the prerequisites for enrolling?

Participants should hold the ITIL 4 Foundation certification (or equivalent) before enrolling in this practitioner module.

🔹What key topics and outcomes will I gain?

Monitoring methods and classification of event types (informational, warning, exception)
Event correlation, filtering and response workflows
Embedding monitoring and event management into value streams and practices
Using maturity models to assess and improve monitoring & event management capabilities

🔹How does this module differ from ITIL 4 Foundation?

Unlike the Foundation which focuses on broad concepts and terminology, this practitioner module is more targeted: it emphasizes practical implementation of the monitoring & event management practice, operational metrics, tooling, and embedding it into organizational value streams.

🔹What is the exam format and pass criteria?

The exam comprises 20 multiple-choice questions, duration of 30 minutes. A passing score is 13 out of 20 (65%).

🔹What are the benefits of achieving this certification for my organisation?

Benefits include: improved service availability; proactive detection of incidents and problems; lower reactive firefighting; better visibility of service health and dependencies; stronger reporting of performance and availability.

🔹Will this course integrate with other ITIL 4 practices and service management frameworks?

Yes — monitoring and event management is a foundational practice within the ITIL 4 Service Value System (SVS), and it integrates with incident, problem, change, availability, capacity and other practices to improve holistic service performance.

🔹How do I get started with enrolment?

Getting started is simple! Enrol with Knowlathon, an Accredited Training Organization (ATO) for ITIL® 4 certifications. Our team will guide you through the registration process, provide access to PeopleCert-approved training materials, schedule your instructor-led sessions, and issue your official exam voucher.
👉 Visit www.knowlathon.com or connect with our experts today to begin your ITIL 4 Practitioner: Monitoring and Event Management journey.