ITIL^® 4 Practitioner: Service Level Management (SLM) Certification Training

Understand how to define, negotiate, and manage SLAs aligned with business outcomes.
Learn to measure service performance using ITIL 4 guiding principles.
Enhance communication between IT and business teams for better transparency.
Use performance data to drive continual improvement in service quality.
Gain a globally recognized ITIL 4 certification to boost your ITSM career.

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL^® 4 Practitioner: Service Level Management (SLM)

$699

$839

20% off

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PeopleCert Exam Voucher

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Official Training Material
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Official eBook
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LMS Access
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Video Recorded Session

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Exam Practice Questions

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Instructor-Led Virtual Classroom Training
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1 Year K-Prime Warranty

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Target Audience

Pre-Requisites

Exam Information

FAQ

Who Can Attend the ITIL 4 Practitioner Information Security Management Certification Training:

✓ IT Specialist: Operations

✓ IT Manager: Operations

✓ IT Service Manager

✓ Service Delivery Managers

✓ Business Relationship Managers

✓ Service Level Managers

✓ ITIL Foundation or ITIL 4 Managing Professional Transition Certificate

✓ Training through an Accredited Training Organisation or an official eLearning course

✓ Exam results will not be released without proof of completion.

Exam Name: ITIL 4 Practitioner Service Configuration Management
No of Questions: 20 questions
Format: multiple choice and performance-based
Duration: 30minutes
Passing / Scoring: 65%
Languages: English

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