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IT Service Management (39)
Course Package
Virtual Classroom
Training
Practice Questions
on LMS
Guaranteed to
Run Batches
Experienced
Instructors
Exam
Simulation
Post-Training
Support
Virtual Classroom
Training
Practice Questions
on LMS
Guaranteed to
Run Batches
Experienced
Instructors
Exam
Simulation
Post-Training
Support

ITIL® 4 Practitioner: Service Configuration Management

$699
$839
Discount 20% off
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  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert.
  • Official Training Material
  • Official eBook
  • LMS Access
  • Video Recorded Session
    i
    Access recordings of live sessions to learn at your own pace.
  • Exam Practice Questions
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    Access a set of mock questions on the LMS to prepare for the exam.
  • Instructor-Led Virtual Classroom Training
  • 1 Year K-Prime Warranty
    i
    Re-attend the same course unlimited times for up to 1 year.
Target Audience
Pre-Requisites
Exam Information
FAQ
IT Specialist: Changes 
IT Specialist: Operations 
IT Manager: Operations 
IT Service Manager 
System Administrator 
Data Scientist 
System Administrator 
ITIL Foundation or ITIL 4 Managing Professional Transition Certificate 
Training through an Accredited Training Organisation or an official eLearning course 
Exam results will not be released without proof of completion.
No of Questions: 20 questions 
Format: multiple choice and performance-based 
Duration: 30minutes  
Passing / Scoring: 65% 
Languages: English
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Frequently Asked Questions
🔹What is covered in ITIL 4 Service Configuration Management?
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You learn CMDB practices, configuration control, asset relationships, and maintaining accurate service information.
🔹Who should enroll for the Configuration Management practitioner course?
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Configuration managers, ITSM professionals, service owners, and teams managing CMDBs.
🔹Are there prerequisites for this course?
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Yes, ITIL® 4 Foundation certification is required.
🔹 Will this training improve my CMDB skills?
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Absolutely-this course gives practical guidance for building and maintaining an effective CMDB.
🔹Does training include scenario-based learning
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Yes, Knowlathon-style training uses hands-on examples, templates, and process walkthroughs.