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ITIL^® 4 CDS Certification Training Course

Q: 🔹Who should take the ITIL® 4 CDS certification?

This module is ideal for IT Service Managers , ITSM professionals , Service Delivery Managers , and anyone responsible for end-to-end service delivery and support.

Q: 🔹Is ITIL® 4 CDS worth it?

Yes! With increasing demand for skilled ITSM professionals , ITIL® 4 CDS certification validates your expertise in service delivery, automation, and business value creation, making you more competitive in the job market.

Your Pathway to Excellence in IT Service Management

Pass the ITIL® 4 CDS Certification Exam on your first attempt

Includes PeopleCert Training Material, Exam Voucher, Instructor Led Training & E-Book

Real-Life Case Studies, Ample Exam Practice, Hands-On Quizzes & Expert Insights

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

Virtual Classroom
Training

Practice Questions
on LMS

Guaranteed to
Run Batches

Experienced
Instructors

Exam
Simulation

Post-Training
Support

ITIL^® 4 CDS Certification Cost

Prime

$500

$625

25%

off

✓ PeopleCert Exam Voucher

i

Official voucher to schedule your certification exam with PeopleCert.
✓ Official Training Material
✓ Official eBook
✓ Video Recorded Session

i

Access recordings of live sessions to learn at your own pace.
✓ Exam Practice Questions

i

Access a set of mock questions on the LMS to prepare for the exam.
✓
Instructor-Led Virtual Classroom Training

Super

$600

$780

30%

off

✓ PeopleCert Exam Voucher

i

Official voucher to schedule your certification exam with PeopleCert.
✓ Official Training Material
✓ Official eBook
✓
LMS Access
Lifetime
✓ Video Recorded Session

i

Access recordings of live sessions to learn at your own pace.
✓ Exam Practice Questions

i

Access a set of mock questions on the LMS to prepare for the exam.
✓
Instructor-Led Virtual Classroom Training
✓
1 Year K-Prime Warranty

i

Re-attend the same course unlimited times for up to 1 year.

Target Audience

Pre-Requisites

Exam Information

FAQ

Who Can Attend the ITIL® 4 CDS Certification Training:

All individuals from beginner – senior level, who are responsible and accountable for the management of IT Services in any organisation and most commonly include the below (but not limited to) designations: 

✓ IT Service Management Analysts 

✓ IT Process Managers 

✓ IT Service Management Consultants 

✓ IT Operations Managers 

✓ IT Service Delivery Managers 

Prerequisites for ITIL® 4 CDS Certification:

To take this certification, candidates must meet the following requirements: 

✓ ITIL® Foundation Certificate in IT Service Management. 

✓ Training must be completed through an Accredited Training Organisation. 

ITIL® 4 CDS Exam Format:

✓ No. of Questions: 40 

✓ Exam Duration: 90  minutes 

✓ Exam Format: Multiple Choice Questions (MCQ) 

✓ Pass Marks: 28 out of 40 (70%) 

✓ Exam Type: Closed Book 

Want to Train Your Team?

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Advance your career with Knowlathon’s Live Instructor-Led/Classroom Training, designed for professionals who prefer interactive and structured learning.

Gain practical insights, real-time engagement, and expert guidance to confidently clear certification.

✓ 2 Day's Live Training by Certified Experts.

✓ Interactive Sessions with Real-Time Q&A & Case Studies.

✓ Comprehensive Study Material + Post-Session Recordings.

✓ Learner Support to Guide You Every Step.

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Learn at your own pace with Knowlathon’s On-Demand Training Programs - ideal for busy professionals who need flexibility without compromising quality.

✓ Comprehensive Learning Material Featuring Real-World Business Scenarios.

✓ Study Training Material + Exam Voucher.

✓ Access to Self-Paced Resources (for On-Demand Learners)

✓ Learner Support from Our Expert Team.

Help your teams grow with personalized training programs and affordable pricing that fit your business goals. Build a future-ready workforce by boosting digital skills, technical know-how, and a mindset of continuous improvement.

✓ Scalable Learning Programs for Teams of Any Size

✓ Dedicated Customer Success Manager & Post-Training Support

✓ Cost-Effective Exam Voucher Packages.

Frequently Asked Questions

🔹What is ITIL® 4 CDS?

The ITIL® 4 Create, Deliver and Support (CDS) module is part of the ITIL® 4 Managing Professional stream. It focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services.

🔹Who should take the ITIL® 4 CDS certification?

This module is ideal for IT Service Managers, ITSM professionals, Service Delivery Managers, and anyone responsible for end-to-end service delivery and support.

🔹What are the prerequisites for ITIL® 4 CDS?

You must have the ITIL® 4 Foundation certification before attempting ITIL® 4 CDS.

🔹What does the ITIL® 4 CDS exam cover?

The CDS exam tests knowledge on: Service design and delivery Value stream management Service performance and assurance Monitoring, improvement, and automation

🔹How is the ITIL® 4 CDS exam structured?

Format: Multiple-choice questions
Duration: 90 minutes
Passing Score: 70% (28 out of 40) Closed book exam

🔹What are the benefits of ITIL® 4 CDS certification?

Enhances ITSM knowledge and career prospects
Improves efficiency in service delivery and operations
Builds expertise in value stream optimization
Recognized globally by employers

🔹How can I prepare for the ITIL® 4 CDS exam?

To prepare for the ITIL® 4 Create, Deliver & Support (CDS) exam, you should:
1.Enroll in an accredited ITIL 4 CDS training program to get structured learning and expert guidance.

2.Practice with sample exam questions to become familiar with the exam format.

3.Review ITIL® 4 best practices, focusing on value stream management, service performance, and automation.

4.Join study groups or discussion forums to exchange insights with other ITSM professionals.

👉 At Knowlathon , you can access accredited ITIL 4 CDS training courses, exam prep resources, and expert mentorship to boost your chances of success.

🔹What certification path does ITIL® 4 CDS lead to?

ITIL® 4 CDS is one of the modules in the Managing Professional (MP) stream. Completing CDS along with DPI (Direct, Plan & Improve), HVIT (High-Velocity IT), and DSV (Drive Stakeholder Value) leads to the ITIL 4 Managing Professional designation.

🔹How does ITIL® 4 CDS differ from ITIL® 4 Foundation?

The Foundation level introduces ITIL® 4 concepts, while CDS goes deeper into applying those practices to deliver and support services in real-world organizations.

🔹Is ITIL® 4 CDS worth it?

Yes! With increasing demand for skilled ITSM professionals, ITIL® 4 CDS certification validates your expertise in service delivery, automation, and business value creation, making you more competitive in the job market.

🔹Is ITIL® 4 CDS training accredited?

Yes, Knowlathon’s ITIL 4 CDS course is PeopleCert-accredited and aligned with the latest ITIL 4 framework updates.

🔹Is ITIL® 4 CDS training accredited?

Yes, Knowlathon’s ITIL 4 CDS course is PeopleCert-accredited and aligned with the latest ITIL 4 framework updates.