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IT Service Management
ITIL® 4 Specialist: IT Asset Management (ITAM)
ITIL® 4 Specialist: IT Asset Management
ITIL® 4 Specialist: ITAM

ITIL® 4 Specialist: IT Asset Management (ITAM)

 

ITIL® ® 4 Specialist: IT Asset Management (ITAM) is a module that emphasises the lifecycle administration of IT assets. It provides organisations with guidance and best practises for managing their IT assets, including hardware, software, and digital assets, to maximise their value and mitigate risks. This module also equips professionals with the knowledge and skills required to manage IT assets effectively and ensure their alignment with organisational goals and objectives. It provides practical guidance and best practises for optimising asset performance, minimising hazards, and achieving cost-effective IT asset management.

Last updated May 2025
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Course Fee -
$ 799
Buy Now
*taxes may applicable
Training By
Knowlathon
Certificate By
PeopleCert
Duration
16 hours
Learning Aids
Yes
Practice Exam
Yes
LMS Access
Yes
K-Prime Warranty
Yes

 

 

Accredited By

 

Course Package

Exam Voucher by PeopleCert

Official Training Material from PeopleCert

Official ITIL®4 ITAM E-Book

Highly Experienced & Accredited Instructor

Live Instructor-Led Sessions

Real Life Examples & Case Studies

Lifetime LMS Access

K-Prime Warranty

 

Target Audience of ITIL® 4 ITAM Certification 

 

The ITIL® 4 Specialist: IT Asset Management (ITAM) module is primarily designed for professionals who are involved in or responsible for IT asset management within an organization. The module is especially pertinent for: 

  • IT Asset Managers 

  • IT Service Managers 

  • IT and Business Relationship Managers 

  • IT Governance and Compliance Professionals 

  • IT Procurement and Contract Managers 

  • IT Finance and Budgeting Professionals 

  • IT Auditors and Compliance Officers 

  • IT Consultants and Service Providers 

 

Pre-requisites of ITIL® 4 ITAM Certification Training 

 

-ITIL® Foundation Certificate in IT Service Management. 
-Training through an Accredited Training Organisation. 
-ITIL®4 Managing Professional Transition Certificate.

 

ITIL® 4 ITAM Exam and Certification Information 

 

  • No. of Questions: 40 

  • Exam Duration: 90  minutes 

  • Exam Format: Multiple Choice Questions (MCQ) 

  • Pass Marks: 26 out of 40 (65%) 

  • Exam Type: Closed Book 

 

ITIL® 4 Specialist: IT Asset Management (ITAM) Certification Journey 

 

 

 

Learning Objectives

Learning objectives of ITIL® 4 ITAM Course 

 

The ITIL® 4 Specialist: IT Asset Management (ITAM) module's learning objectives are intended to equip professionals with the knowledge and skills required to effectively manage IT assets throughout their lifecycle. The primary learning objectives are: 

 

  • Understand the Importance of IT Asset Management:  

  • Recognize the strategic value and benefits of effective IT asset management. 

  • Understand the impact of IT asset management on business operations and service delivery. 

  • Comprehend the relationship between IT asset management and other IT service management practices. 

  • Apply IT Asset Management Principles and Concepts: 

  • Understand the fundamental principles and concepts of IT asset management. 

  • Apply industry best practices and standards in IT asset management. 

  • Comprehend the role of governance, risk management, and compliance in IT asset management. 

  • Develop an IT Asset Management Strategy: 

  • Develop an IT asset management strategy aligned with business objectives. 

  • Define policies, processes, and procedures for effective IT asset management.  

  • Establish roles, responsibilities, and governance structures for IT asset management. 

  • Plan and Implement IT Asset Management Practices:  

  • Identify and assess IT asset management requirements. 

  • Plan and execute the implementation of IT asset management practices. 

  • Develop processes for the procurement, deployment, utilization, maintenance, and retirement of IT assets. 

  • Optimize IT Asset Performance and Value::  

  • Evaluate and optimize the performance and value of IT assets. 

  • Implement controls and measures to improve asset utilization and cost-effectiveness. 

  • Implement controls and measures to improve asset utilization and cost-effectiveness. 

  • Manage IT Asset Risks and Compliance:  

  • Assess and manage risks associated with IT asset management. 

  • Ensure compliance with legal, regulatory, and contractual requirements. 

  • Implement controls and processes to mitigate risks and maintain compliance. 

  • Integrate IT Asset Management with Service Management:  

  • Understand the integration of IT asset management with other IT service management practices. 

  • Apply IT asset management principles in service management processes. 

  • Leverage IT asset management practices to support service delivery and continuity. 

  • Establish IT Asset Governance and Control:  

  • Establish governance frameworks for IT asset management. 

  • Define and implement controls for effective asset management. 

  • Monitor and measure IT asset performance and compliance.

Course Outline

1 ITIL® Foundation recap
  • ITIL® Foundation recap
2 Introduction to IT Asset Management:
  • Overview of IT asset management principles, concepts, and benefits.
  •  Understanding the role of IT asset management in supporting business objectives and delivering value.
3 IT Asset Management Strategy:
  • Developing an IT asset management strategy aligned with business goals.
  •  Defining policies, processes, and procedures for effective IT asset management.
  •  Establishing roles, responsibilities, and governance structures for IT asset management.
4 Planning and Implementing IT Asset Management:
  •  Assessing IT asset management requirements and developing implementation plans.
  • Defining asset lifecycle processes, including procurement, deployment, utilization, maintenance, and retirement.
  • Implementing tools and systems to support IT asset management practices.
5 IT Asset Performance and Value Optimization:
  •  Evaluating asset performance and optimizing asset utilization.
  • Managing asset costs and identifying opportunities for cost reduction and value realization.
  • Assessing and improving the value delivered by IT assets to the organization.
6 IT Asset Risk and Compliance Management:
  •  Assessing and managing risks associated with IT asset management.
  • Ensuring compliance with legal, regulatory, and contractual requirements.
  • Implementing controls and processes to mitigate risks and maintain compliance.
7 IT Asset Relationships and Dependencies:
  •  Understanding the relationships and dependencies between IT assets.
  • Managing asset interdependencies and their impact on service delivery and continuity.
  •  Incorporating IT asset management practices into service management processes.
8 IT Asset Governance and Control:
  • Establishing governance frameworks for IT asset management.
  •  Defining and implementing controls for effective asset management.
  •  Monitoring and measuring IT asset performance and compliance.
9 Cloud Service Relationship Management:
  •  Managing relationships with cloud service providers and other stakeholders.
  • Establishing and maintaining effective communication and collaboration channels.
  •  Resolving conflicts, addressing issues, and fostering a positive working relationship.
10 IT Asset Planning and Forecasting:
  •  Planning and forecasting IT asset requirements based on business needs. budgeting, and chargeback mechanisms.
  • Optimizing asset capacity and utilization to meet business demands.
  •  Identifying and addressing gaps in asset planning and forecasting processes.
11 IT Asset Documentation and Reporting:
  • Establishing documentation standards for IT assets.
  •  Creating asset inventories, configuration records, and other relevant documentation.
  • Reporting on asset performance, utilization, costs, and compliance.
12 Recap

Recap  

13 ITIL® 4 Specialist: IT Asset Management (ITAM) Sample Paper Discussions

ITIL®  4 Specialist: IT Asset Management (ITAM) Sample Paper Discussions  

14. Q&A

Q&A  

Frequently Asked Questions.

What is the definition of IT Asset Management?

IT Asset Management (ITAM) is the systematic practice of managing and optimizing IT assets, from acquisition to disposal, to enhance cost efficiency, ensure compliance, and maximize business value.

Why is IT Asset Management important?

IT Asset Management (ITAM) is crucial because it: • Maximizes efficiency by optimizing IT resource usage • Reduces unnecessary costs through better asset tracking • Ensures compliance with licensing and regulatory standards • Strengthens security by monitoring authorized assets • Supports data-driven decisions for IT investments

What are the benefits of ITIL® 4 Specialist IT Asset Management Training Course?

The ITIL® 4 Specialist IT Asset Management Training Course delivers key benefits, including: • Strategic IT planning for long-term business alignment • Improved risk management and compliance adherence • Maximized IT asset value through lifecycle optimization • Enhanced service delivery by aligning IT with organizational goals • Cost efficiency via better resource utilization

Will I receive a certification upon completing this ITIL® 4 Specialist: IT Asset Management Course?

Yes, upon successfully completing the ITIL® 4 Specialist: IT Asset Management course, you will receive a certification.

What are the career opportunities available after completing this ITIL® 4 Specialist IT Asset Management Training Course?

Completing the ITIL® 4 Specialist IT Asset Management Training opens doors to various career opportunities, including roles such as IT Asset Manager, IT Service Manager, ITIL Process Coordinator, and Asset Analyst across multiple industries.

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