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ITIL® 4 Foundation

Express
$599
$669
i

Price details

Base Price $669
Selling Price
$599
Overall you save $70 (10%) on this course
10%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access Months
    6 Months
  • Exam Practice Questions
    i
    Access a set of mock questions on the LMS to prepare for the exam.
  • Free Expert Led Video Lesson
    i
    Watch a recorded session by Expert-Led on YouTube
Prime
$999
$1500
i

Price details

Base Price $1500
Selling Price
$999
Overall you save $501 (30%) on this course
30%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access 12 Months
    12 Months
  • Exam Practice Questions
    i
    Access a set of mock questions on the LMS to prepare for the exam.
  • Instructor-Led Virtual Classroom Training
Super
$1199
$1800
i

Price details

Base Price $1800
Selling Price
$1199
Overall you save $601 (30%) on this course
30%
off
  • PeopleCert Exam Voucher
    i
    Official voucher to schedule your certification exam with PeopleCert
  • Official Training Material
  • Official eBook
  • LMS Access Lifetime
    Lifetime
  • Exam Practice Questions
    i
    Access a set of mock questions on the LMS to prepare for the exam.
  • Video Recorded Session
    i
    Access recordings of live sessions to learn at your own pace.
  • Instructor-Led Virtual Classroom Training
  • 1 Year K-Prime Warranty
    i
    Re-attend the same course unlimited times for up to 1 year.
  • 3 Free Courses On LMS
    i
    Get instant access to 3 bonus self-paced courses on our LMS at no extra cost.
Confused?
Target Audience
Pre-Requisites
Exam Information
FAQ

All individuals from beginner – senior level, who are responsible and accountable for the management of IT Services in any organisation and most commonly include the below (but not limited to) designations: 

IT Service Desk Analysts 
IT Support Executives 
IT Service Management Analysts 
IT Process Managers 
IT Service Management Consultants 
IT Operations Managers 
IT Service Delivery Managers 
IT Students and Graduates 
Business Owners and Managers 
Anyone interested in IT Service Management 
The ITIL® 4 Foundation has no prerequisites. 
This certification is intended as an entry-level credential and does not require any particular experience or qualifications. 
Anyone interested in gaining a foundational comprehension of IT service management using the ITIL® 4framework may enroll.
No. of Questions: 40 
Exam Duration: 60  minutes 
Exam Format: Multiple Choice Questions (MCQ) 
Pass Marks: 26 out of 40 (65%) 
Exam Type: Closed Book 
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Frequently Asked Questions
🔹 How long does it take to complete ITIL training?
+
The duration of ITIL® 4 Foundation Certification Training Course can vary depending on the training provider and the format of the course. Typically, ITIL Foundation training is designed to be completed within 2 to 3 days for classroom-based training. However, there are also online self-paced courses available that allow participants to complete the training at their own pace, which may take a few weeks or longer depending on individual study habits and schedule.
🔹 How often is the ITIL certification exam updated?
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In order to reflect changes in IT service management and to keep up with industry best practices, the ITIL certification test is usually revised on a regular basis. Updates might happen more frequently, but they usually happen every few years to make sure the certification is current and applicable in light of changing practices and technological advancements. For instance, the certification structure underwent major revisions with the release of ITIL® 4. To guarantee success in their ITIL certification journey, candidates must stay informed about any revisions to the exam syllabus and prepare accordingly.
🔹 What are the different ITIL training options available?
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Various ITIL training options are available to suit different learning preferences and schedules. These include: 1. Classroom-based training: Traditional instructor-led training conducted in a physical classroom setting. 2. Virtual instructor-led training (VILT): Live online training sessions led by certified instructors, offering flexibility and interactivity. 3. Self-paced online courses: Pre-recorded video lectures and interactive modules that allow participants to study at their own pace. 4. Blended learning: Combination of online self-paced study and live virtual instructor-led sessions for a comprehensive learning experience. 5. Corporate training: Tailored ITIL training programs designed for organizations to train their employees collectively. Participants can choose the option that best fits their needs and preferences.
🔹 How do I prepare for ITIL certification?
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To prepare for ITIL® 4 Foundation Certification, follow these steps: 1. Enroll in an accredited ITIL training course to gain a solid understanding of ITIL concepts, principles, and practices. 2. Study the official ITIL 4 Foundation certification study guide and materials provided by the training provider. 3. Utilize practice exams and quizzes to test your knowledge and identify areas for improvement. 4. Participate in discussions, forums, or study groups to reinforce learning and gain insights from peers. 5. Review ITIL publications and resources to deepen your understanding of IT service management. 6. Finally, schedule and take the ITIL 4 Foundation certification exam to validate your knowledge and skills.
🔹 How can ITIL training help in my current job?
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ITIL training can benefit your current job in several ways: 1. Enhanced efficiency: ITIL principles help streamline processes, reducing operational costs and improving productivity. 2. Improved service quality: Adopting ITIL practices can lead to better service delivery, resulting in increased customer satisfaction. 3. Better problem-solving: ITIL frameworks provide structured approaches to problem-solving, helping teams address issues more effectively. 4. Enhanced communication: Common ITIL terminology fosters better communication and collaboration among IT teams and departments. 5. Career advancement: ITIL certification demonstrates your commitment to IT service management best practices, enhancing your credibility and opening up opportunities for career growth and advancement within your organization.
🔹 What is ITIL used for?
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ITSM (information technology infrastructure management) best practices and guidelines are outlined in the ITIL (Information Technology Infrastructure Library). It is employed to better match IT services to business requirements and raise the general efficacy, efficiency, and caliber of IT service delivery. ITIL offers guidelines for service strategy, design, transition, operation, and continuous improvement, among other areas of ITSM. ITIL is used by organizations to manage risks, improve customer happiness, standardize and optimize IT processes, and make sure that IT services are in line with business goals.