AIOps Foundation Certification Training

Course Package
Exam Voucher by PeopleCert
Official Training Material from PeopleCert
Official AIOps Foundation E-Book
Highly Experienced & Accredited Instructor
Live Instructor-Led Sessions
Real Life Examples & Case Studies
K-Prime Warranty
Target Audience
- IT professionals, system administrators, and operations engineers seeking to integrate AI into their workflows.
- Professionals aiming to specialize in the field of AIOps.
- Teams and organizations looking to enhance their IT operations with AI technologies.
Exam and Certification Information
- 40 multiple-choice questions
- 1 hour (60 minutes)
- Closed book
- Passing score: 65% (26 out of 40)
AIOPs Foundation Certification Journey
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Understand the fundamentals of AIOps: Learn the history, evolution, and definition of AIOps (Artificial Intelligence for IT Operations), including its distinction from IT Operations Analytics (ITOA) and the stages of AIOps maturity.
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Explore AIOps in organizational contexts: Gain insight into the drivers and influences shaping AIOps adoption and how AIOps represents a new paradigm for managing modern IT operations.
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Understand the role of big data in AIOps: Learn the characteristics of big data, including the 5 Vs (Volume, Velocity, Variety, Veracity, and Value), and explore various data types and sources essential for effective AIOps implementations.
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Explore core machine learning (ML) technologies: Understand key AI and machine learning concepts, including supervised vs. unsupervised learning, and how ML and analytics contribute to anomaly detection, alert reduction, and predictive operations.
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Gain insight into operations metrics: Study key operational metrics, such as MTTR, MTTD, and MTTA, and learn how to measure incidents, service agreements, and performance objectives in AIOps-enabled environments.
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Analyze AIOps use cases and mindset shifts: Examine real-world AIOps use cases and understand the shift from reactive to proactive and from deterministic to probabilistic approaches within organizations.
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Evaluate the impact of AIOps: Learn how to assess the effectiveness of AIOps initiatives using metrics, and explore its integration with DevOps, Site Reliability Engineering (SRE), and frameworks like DORA.
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Implement AIOps responsibly: Understand the ethical considerations, challenges, regulatory concerns, and implementation pathways for deploying AIOps within modern organizations.
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Prepare for the AIOps Foundation Certification exam: The course prepares learners to pass the AIOps Foundation exam by building a comprehensive understanding of core principles, technologies, terminology, and practical applications.
Course Outline
- Benefits of Artificial Intelligence for IT Operations (AIOps)
- Artificial Intelligence for IT Operations (AIOps) Overview
- Benefits of AIOps
- Use Case: Evaluating the Benefits of AIOps
- Implications of AIOps for Business
- Implications of AIOps for Business
- Use Case: Implications of AIOps for Business
- Key Capabilities of Artificial Intelligence for IT Operations (AIOps)
- Key Capabilities of AIOps
- Use Case: Understanding Key Capabilities of AIOps
- Key Dimensions of IT Operations Monitoring
- IT Operations Monitoring: Overview and Relevance
- Understanding Key Dimensions of IT Operations Monitoring
- Key Dimensions of IT Operations Monitoring and AIOps
- Use Case: Understanding Key Dimensions of IT Operations Monitoring
- AIops Deployment Types & storages
- AIops Industry Use cases
- AIOps Vs DevOps Vs MLOps Life cycle
- AIOps Challenges
- AIOps Popular Solutions
- AIOps Best Practices
- AIOps supporting DevOps & SRE
Introduction to Prometheus
- Overview of Prometheus
- Brief history and purpose
- Key features and architecture
- Basic Installation and Configuration
- Quick setup guide
- Overview of configuration files and settings
- Understanding Metrics and Data Model
- Introduction to Prometheus metrics
- Data types and structure
- Q&A Session
Basic Monitoring with Prometheus
- Instrumentation and Metrics Collection
- How to add Prometheus metrics to an application
- Best practices for metric collection
- Introduction to Prometheus Query Language (PromQL)
- Basic syntax and queries
- Creating simple alerts
- Hands-On Exercise
- Quick setup of basic monitoring for a demo application
Introduction to Grafana and Dashboard Creation
- Overview of Grafana
- Key features and integration with Prometheus
- Setting Up Grafana
- Connecting Grafana to Prometheus
- Creating Basic Dashboards in Grafana
- Introduction to dashboard creation and configuration
- Overview of visualization type
- Hands-On Exercise
- Participants create a basic dashboard for the demo application
Advanced Features and AIOps Integration
- Advanced Dashboard Techniques in Grafana
- Dynamic dashboards with variables
- Setting up basic alerts in Grafana
- Integrating Prometheus and Grafana with AIOps
- How these tools fit into an AIOps strategy
- Brief on AIOps concepts relevant to monitoring and observability
- Wrap-Up and Q&A
- Recap of key concepts
- Open floor for questions and discussion on real-world applications