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Courses

 

 

Accredited By

 

Course Package

Exam Voucher by PeopleCert

Official Training Material from PeopleCert

Official ITIL®4 ITAM E-Book

Highly Experienced & Accredited Instructor

Live Instructor-Led Sessions

Real Life Examples & Case Studies

Lifetime LMS Access

K-Prime Warranty

 

Target Audience of ITIL® 4 Specialist: IT Asset Management (ITAM) Certification 

 

The ITIL® 4 Specialist: IT Asset Management (ITAM) module is primarily designed for professionals who are involved in or responsible for IT asset management within an organization. The module is especially pertinent for: 

  • IT Asset Managers 

  • IT Service Managers 

  • IT and Business Relationship Managers 

  • IT Governance and Compliance Professionals 

  • IT Procurement and Contract Managers 

  • IT Finance and Budgeting Professionals 

  • IT Auditors and Compliance Officers 

  • IT Consultants and Service Providers 

 

Pre-requisites Of ITIL® 4 Specialist: IT Asset Management (ITAM) Certification Training 

ITIL®  4 Specialist: IT Asset Management (ITAM) Exam and Certification Information 

 

  • No. of Questions: 40 

  • Exam Duration: 90  minutes 

  • Exam Format: Multiple Choice Questions (MCQ) 

  • Pass Marks: 26 out of 40 (65%) 

  • Exam Type: Closed Book 

 

ITIL® 4 Specialist: IT Asset Management (ITAM) Certification Journey 

 

 

 

Course Outline

1 ITIL® Foundation recap
  • ITIL® Foundation recap
2 Introduction to IT Asset Management:
  • Overview of IT asset management principles, concepts, and benefits.
  •  Understanding the role of IT asset management in supporting business objectives and delivering value.
3 IT Asset Management Strategy:
  • Developing an IT asset management strategy aligned with business goals.
  •  Defining policies, processes, and procedures for effective IT asset management.
  •  Establishing roles, responsibilities, and governance structures for IT asset management.
4 Planning and Implementing IT Asset Management:
  •  Assessing IT asset management requirements and developing implementation plans.
  • Defining asset lifecycle processes, including procurement, deployment, utilization, maintenance, and retirement.
  • Implementing tools and systems to support IT asset management practices.
5 IT Asset Performance and Value Optimization:
  •  Evaluating asset performance and optimizing asset utilization.
  • Managing asset costs and identifying opportunities for cost reduction and value realization.
  • Assessing and improving the value delivered by IT assets to the organization.
6 IT Asset Risk and Compliance Management:
  •  Assessing and managing risks associated with IT asset management.
  • Ensuring compliance with legal, regulatory, and contractual requirements.
  • Implementing controls and processes to mitigate risks and maintain compliance.
7 IT Asset Relationships and Dependencies:
  •  Understanding the relationships and dependencies between IT assets.
  • Managing asset interdependencies and their impact on service delivery and continuity.
  •  Incorporating IT asset management practices into service management processes.
8 IT Asset Governance and Control:
  • Establishing governance frameworks for IT asset management.
  •  Defining and implementing controls for effective asset management.
  •  Monitoring and measuring IT asset performance and compliance.
9 Cloud Service Relationship Management:
  •  Managing relationships with cloud service providers and other stakeholders.
  • Establishing and maintaining effective communication and collaboration channels.
  •  Resolving conflicts, addressing issues, and fostering a positive working relationship.
10 IT Asset Planning and Forecasting:
  •  Planning and forecasting IT asset requirements based on business needs. budgeting, and chargeback mechanisms.
  • Optimizing asset capacity and utilization to meet business demands.
  •  Identifying and addressing gaps in asset planning and forecasting processes.
11 IT Asset Documentation and Reporting:
  • Establishing documentation standards for IT assets.
  •  Creating asset inventories, configuration records, and other relevant documentation.
  • Reporting on asset performance, utilization, costs, and compliance.
12 Recap

Recap  

13 ITIL® 4 Specialist: IT Asset Management (ITAM) Sample Paper Discussions

ITIL®  4 Specialist: IT Asset Management (ITAM) Sample Paper Discussions  

14. Q&A

Q&A  

Frequently Asked Questions.

What is the definition of IT Asset Management?

IT Asset Management (ITAM) is the systematic practice of managing and optimizing IT assets, from acquisition to disposal, to enhance cost efficiency, ensure compliance, and maximize business value.

Why is IT Asset Management important?

IT Asset Management (ITAM) is crucial because it: • Maximizes efficiency by optimizing IT resource usage • Reduces unnecessary costs through better asset tracking • Ensures compliance with licensing and regulatory standards • Strengthens security by monitoring authorized assets • Supports data-driven decisions for IT investments

What are the benefits of ITIL® 4 Specialist IT Asset Management Training Course?

The ITIL® 4 Specialist IT Asset Management Training Course delivers key benefits, including: • Strategic IT planning for long-term business alignment • Improved risk management and compliance adherence • Maximized IT asset value through lifecycle optimization • Enhanced service delivery by aligning IT with organizational goals • Cost efficiency via better resource utilization

Will I receive a certification upon completing this ITIL® 4 Specialist: IT Asset Management Course?

Yes, upon successfully completing the ITIL® 4 Specialist: IT Asset Management course, you will receive a certification.

What are the career opportunities available after completing this ITIL® 4 Specialist IT Asset Management Training Course?

Completing the ITIL® 4 Specialist IT Asset Management Training opens doors to various career opportunities, including roles such as IT Asset Manager, IT Service Manager, ITIL Process Coordinator, and Asset Analyst across multiple industries.