SIAM stands for Service Integration and management and refers to a service capability or function that provides such capability.
SIAM refers to a management method that is used whenmultiple services are offered. Multi-sourced ecosystems that have one consumer and manyproviders require a different level of attention.https://www.knowlathon.com/
Who is eligible to attend the SIAM Course at knowlathon ??
•Service Provider Portfolio Managers• Service Managers and Practitioners• Project Managers • Process managers• Change managers• Managers of Business Relationships• Service Level Managers• Supplier Managers• Program Managers
Benefits of SIAM
Service integration and management (SIAM) is a management methodology that is growing in popularity in today's complex ITIL sourcing environment. Effective SIAM can help organizations integrate the management of multiple service providers, leading to:
– Manage multiple supplier effectively– Achieving end to end SLA's– Improved service to the customer organization– Lower costs through optimization and best of breed services– Flexibility and scalability– Improved quality at lower cost– Working effectively in a SIAM organization– Articulating the benefits of SIAM– Understand process theory and have an awareness of common processes in a SIAM environmenthttps://www.knowlathon.com/