At Knowlathon, we do our best to ensure that you are completely satisfied with our services. And we are happy to issue a full refund based on the conditions listed below:
Full Refunds Possible If you received a defective service or the certification exam is not conducted for your required module. Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
How to Request a Refund To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.