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ITIL® Certification Course


Generate value and deliver quality

  • Information Technology Infrastructure Library version 4, most commonly known as ITIL®4 Certification, provides candidates with a common language and a set of guiding principles commonly used by organizations worldwide. It was introduced in the 1980s, and since then, it has become a milestone for IT Service Management. It is recognized as a global standard that provides the same line of sight for service providers with their organization’s strategies and ensures customers’ needs as well.
  • The ultimate goal of the ITIL®4 Foundation is to generate value and deliver quality and cost-effective services to an organization.
  • ITIL®4 Foundation training course from Knowlathon provides all the fundamental concepts required to manage the IT infrastructure and helps learners understand different methods, frameworks, and principles of ITIL. This course will help you support your organization to increase authenticity and security, simultaneously increasing stakeholders’ confidence in your ability.

ITIL® COURSE KEY FEATURES A 100% Money Back Guarantee for Training

When you join hands with Knowlathon as a learning attendee, you start enjoying exclusive complimentary benefits and are benefitted from a complete learning experience. Moreover, you will get:

  • 16 PDUs (Professional Development Units) upon course completion for self-paced learning
  • End-of-chapter recall quizzes, real-life examples, mock exams, and much more
  • ITIL®4 Foundation exam voucher
  • 100% money-back guarantee on our training


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Benefits to the organisation

  • Almost 45% of companies worldwide use the ITIL®4 framework for IT service management
  • ITIL®4 Foundation identifies and concentrates on the highest-value activities and helps increase business productivity
  • ITIL®4 Certification can align itself align itself with other methods used in IT organizations like COBIT, Six Sigma, etc.
  • ITIL®4 Course helps improve the Return on Investment (ROI) of IT

Benefits to the Individual

  • Learn the four dimensions of service management
  • Get more insights into the ITIL framework so that you can manage work efficiently
  • Get better job opportunities offering you an almost 15% higher salary than other non-certified professionals
  • Be recognized as an expert with the desired skill set to manage IT services in your organization. It can be a benchmark for your qualification
  • Understand the common ITIL terminology used all over the world in industries and in the business sector
  • Anticipate a higher role, the ITIL®4 Foundation Certification is the right choice to boost your credentials

Skills you will learn

  • How to put a premium on the various products and services that your organization offers
  • How to simplify things and think practically
  • Insights to accommodate changing circumstances
  • Effectively collaborate and communicate with different departments
  • Innovate new ways to improve customer satisfaction
  • Enhance competence, productivity, and capability and develop better customer relationships


ITIL®4 Foundation

May 6, 2023

Instructor Led Virtual Classroom


ITIL®4 Foundation

May 15, 2023

Instructor Led Virtual Classroom BOOK A SEAT
ITIL®4 Strategic Leader DITS

May 19, 2023

May 21, 2023

Instructor Led Virtual Classroom

SIAM Professional


Instructor Led Virtual Classroom

ITIL®4 Advance Module CDS

May 27, 2023

May 28, 2023

Instructor Led Virtual Classroom

ITIL®4 Strategic Leader DPI


Instructor Led Virtual Classroom

Managing Successful Program (MSP®)

May 12, 2023

May 14, 2023

Instructor Led Virtual Classroom

Six Sigma Green Belt (Evening Batch)

May 27, 2023

May 28, 2023

Instructor Led Virtual Classroom

ITIL®4 Advance Module HVIT


Instructor Led Virtual Classroom

ITIL®4 Foundation

May 20, 2023

Instructor Led Virtual Classroom



Instructor Led Virtual Classroom

SIAM Foundation

May 27, 2023

May 28, 2023

Instructor Led Virtual Classroom BOOK A SEAT



Virtual Instructor-Led Training

We provide one of the best-accredited e-learning online training programs. Our interactive module provides you with high experience learning program. Our virtual online training helps you in:
  • Self-paced learning from anywhere, even when you are at the office or home
  • Round the clock 24×7 learner assistance and support
  • Industry expert trainers with high experience in their subjects
  • Explore real-life examples and also interact with various industry case studies
  • Get stock of learning material in soft copy
  • Go through various mock papers to help you pass your exam On the very first attempt
  • Approved and quality-assured teaching material

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Our classroom courses are conducted by passionate trainers who can provide you with a personalized experience. It helps you to:
  • Learn concepts in a storytelling format to help you understand them in an effortless
  • When unsure, Knowlathon supports you to solving your query in real-time
  • Go through real-life case studies to get yourself more acquainted with the course
  • Get learning support even after the course has been completed
  • Instant learner assistance from Knowlathon trainers
  • World-class learning material

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Knowlathon also offers corporate training for the PRINCE2 Certification course. You can benefit your organization by providing training to your staff with this most in-demand course.
  • Customized training modules for various industries
  • Maximum ROI for corporates
  • Offering the most flexible schedules as per the unique requirements of the corporate world
  • Provides understanding in context with a particular organization
  • Enhanced reporting for individuals and as well as for the teams
  • Real-life examples, along with industry-related case studies on organizational context
  • Complementary mentors to assist your team at every step to help them excel in their career

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There are no prerequisites for the ITIL®4 Foundation exam. Any individual who is looking to boost their career and upskill themselves can join this course. However, familiarity with IT terminology and IT-related work experience is recommended.

ITIL®4 certification training course is essential to be eligible for the ITIL®4  Foundation exam. To start your journey, simply follow the steps below:

  1. Get yourself enrolled at Knowlathon
  2. Take the ITIL®4 exam
  3. Score at least 65% marks to pass
  4. Earn your ITIL®4 Foundation certificate
  5. Make yourself eligible for several specific IT positions

The ITIL®4  exam is conducted in English and is a closed-book exam. You will have 60 minutes to answer 40 MCQs. You need to get at least 26 answers right in order to pass the ITIL®4  Foundation Certification Exam.

Duration of ITIL®4 Foundation Certification Training Course: – 1 day

ITIL®4 certification has been ranked as one of the highest-paying certifications in recent years. Certified professionals are in high demand in the IT job market across India and all over the world.

  • Individuals who want to gain basic knowledge of the ITIL® framework to enhance IT service management in their organization
  • IT professionals who are looking to adopt ITIL® for service improvement in their organization
  • Professionals who want to make a positive change in the organization with better productivity and cost-efficiency
  • All IT professionals looking to certify themselves as ITIL®4 Managing Professional, Strategic Leaders, or ITIL®4  Master

All IT professionals, project managers, team members, consultants, and trainers

ITIL®4  has evolved from ITIL®V3. The qualified candidates of ITIL®V3 can move straight to the ITIL®4  Foundation program to upgrade their skill set.

The ITIL®4  offers four different certification levels:

  1. ITIL®4 Foundation Level

This is the first-level certification and teaches the fundamentals of ITIL®4. It provides candidates with elements practiced in the ITIL Lifecycle, with an end-to-end operating model for creating tech-enabled products with continuous modernization.

  1. ITIL®4 Managing Professional

This certification stream offers practical know-how and an understanding of how to run IT-enabled services successfully. It teaches candidates how to adopt the skills of ITIL®4  during their daily work routine.

  1. ITIL®4 Strategic Leader

It helps identify the value of ITIL, including various IT operations and various digitally enabled services. Owning an ITIL®4  Strategic Leader certificate confirms that the candidate bears a clear knowledge of how IT affects a business while deploying various strategies.

  1. ITIL®4 Master

This is the final certification level and demonstrates that a candidate has complete and comprehensive knowledge of ITIL®4  and is familiar with all its advanced techniques. This level of certification places a candidate among the best and most valuable in the field of IT expertise.

Course Advisor

Mr. Vishal Vyas
Industry Experience : 19+ Yrs
Area of Expertise :

ITIL® Expert, CGEIT®, CRISC®, CobiT5®, TOGAF®, ISO20K LA ITSM, IT Governance – Consultant and mentor




Technical Lead

5 whole stars are what Knowlathon deserves! I am thankful to the trainer for bringing our sessions alive with his confidence and ITIL®4 prowess! He explained all the concepts for our ITIL®4 Foundation certification course material, but also he gave us such lovely examples which I will never forget! All the people I met, especially my sales contact, were so professional! They were thorough with their knowledge and diligence. Never have I found people to be so polite and eager to help! The ITIL®4 Foundation certification training course that I completed with Knowlathon’s help has really made me so much more aware of ‘my world, and now I have another feather in my cap, all thanks to Knowlathon! Thank you very much!




Technical Lead

Truly, Knowlathon deserves more than just 5 stars! I was apprehensive initially before contacting Knowlathon, but as I met my fantastic Sales Rep, all the apprehension melted away! Thorough professionals so beautifully conduct the ITIL ®4 Foundation certification course at Knowlathon. I have a superlative appreciation for my Trainer. He knows his stuff! He knew the ITIL®4 Foundation course material like the back of his hand! I could not be more blown down by his efforts in bringing us up to speed on the ITIL®4 Foundation certification course material! Hats off to Knowlathon for bringing about excellent ITIL®4 Foundation Certification training!



Kiran L.

Technical Lead

I read the ITIL® 4 Foundation certification training information online, which made me more than just interested in pursuing this course. As I contacted Knowlathon, I knew things would be smooth for me, right at the outset. It was a journey, getting my ITIL®4 Foundation Certificate! From a nervous and shy ‘me’, I was transformed into a confident, poised with my skills kinda person. I put this down to our awesome trainer. He was very knowledgeable, and he inspired a transformation in my attitude and behavior. An ITIL®4 man, through and through! I now look forward to pursuing further ITIL®4 Certifications, and without a doubt, the training institute of my choice will always be Knowlathon!



There is nothing to worry about if you miss a class with Knowlathon. It would help if you informed us, and we will try to accommodate you in our following session of ITIL®4 Foundation Training, as per the next scheduled dates. Moreover, we never charge anything like a fine when an individual has missed a class and wants to join our next session.

Your money can be refunded under certain conditions only. Knowlathon offers a refund if your ITIL Foundation Training has not been accessed in any way prior to our stipulated time interval. To qualify for a refund, enquiring about the refund policy from our representative before you book the ITIL®4 Foundation Certification Exam with Knowlathon

Once you have finished the ITIL®4  course, you will undergo a 90 minutes test consisting of 40 MCQs. Results are calculated immediately. You will be notified over email by the team of PeopleCert whether you have passed or failed the exam. In case you have passed, you can download your digital certificate with the help of a link provided in the mail. Usually, it takes around 5-10 days for the whole process to complete.

One of the best highlights of ITIL®4  certifications is that they do not expire and remain valid throughout your lifetime. Once certified with ITIL®4, you can use your certification overall throughout your career, and even there is no requirement to renew it.

However, remember to upgrade to a new version of ITIL if launched by the body. This may not be mandatory for all professionals and depends largely on your profile and job requirement.

To book an ITIL Foundation Certification exam,

go to the PeopleCert website directly.Another option is to apply through an accredited training course provider like Knowlathon, where you can take classes and get an exam voucher. Knowlathon provides an extensive training program to help you qualify for the ITIL®4 Foundation Certification on the first attempt

Yes, the ITIL®4  Foundation Certification training course from Knowlathon includes ITIL exam charges. You will also receive the exam voucher once you get enrolled with us. While appearing for the ITIL4 exam you will have to enter the exam voucher ID that you have received from us, choose the date and time and go through the exam. The best thing is that you can take your exam from anywhere in the world, 24 hours a day, and on all days of the week.

Yes, the course from Knowlathon includes end-of-chapter recall quizzes, real-case studies, mock exams, and much more. We also guide our students to go for at least two practice exams ensuring that all topics are covered under the questionaries list. We also provide exam study notes, along with test-taking tips to help you qualify for the exam on your first attempt only.

ITIL ensures to provide you with the best practices and solutions for any IT service management situation. An experienced ITIL-certified individual is more valuable to an organization than a non-certified professional. If you are a professional who wishes to apply ITIL Best Practice Principles to your enterprise, then the ITIL4 course is can be a good option for you.

It is quite simple for any individual to join a live virtual class with Knowlathon. We will send you a link, that will guide you to our virtual classroom. You have to click this link and you will receive a tool kit to help you join our training classes without any difficulty. The only requirement is a computer or a laptop with headphones and speakers and a good internet connection.

Knowlathon has a panel of highly experienced ITIL® trainers who have years-long experience teaching online and offline in IT service management.  Our trainers are certified by accredited organizations in the IT industry and can guide you at each and every level of ITIL®4  certification.

If you require to extend the training course, you need to inform us via email, and our representative will help you with the overall extending procedures. Many times individuals find that they are less prepared for the exam and want an extension for the training course. With Knowlathon, you can extend the course if you feel that you are not comfortable taking the ITIL®4 exam.

The ITIL® certification exam can be taken at any time and from any part of the world online. You can take the ITIL®4  exam at the end of the 2nd day of our training program. The average ITIL® course lasts about three days, but many people like to study for up to six months on their own. You can even schedule the exam at your convenience with Knowlathon.

Knowlathon offers you both options. You can either choose a live virtual classroom or opt for an instructor-led physical classroom, as per your convenience and requirement. Most of the individuals are working professionals and find it hard to choose a physical location. So, the more popular method of ITIL training courses is online.

In case you don’t pass the exam on your first attempt, you can go for another attempt by paying exam fees. Check with your PoC for more details.

Any individual can join ITIL®4  Foundation Course. However, it is recommended that you should be familiar with IT terminology and have IT-related work experience. Your familiarity with IT terminology will help you understand the course material in a better way, and you will be able to gain the knowledge speedily.

No! There is no need for you to furnish any certificates to get yourself enrolled in the ITIL®4  Foundation certification course. There are no formal prerequisites for ITIL®4 Foundation online training course.

Yes. You can keep all the learning material provided by Knowlathon for your future reference. As the course material we provide contains all the important information that is useful for the IT industry, it can serve as a ready reference for you in the future.

You can apply to, organizations offering technical or managerial positions or those who want to blend with the ITIL®4  framework. You should apply for the following positions:

  • IT Project Manager
  • Information Technology Manager
  • Service Delivery Manager
  • Service Desk Professionals
  • Business Professionals
  • Incident Managers
  • Business Relationship Managers
  • Quality Improvement Professionals
  • And for everyone who is involved in the application of ITIL4 concepts and practices

Yes. Knowlathon is an internationally recognized training institute. We are an accredited training partner with PeopleCert. By joining hands with Knowlathon, you can be sure that you are getting the best training along with the course material, which is in line with the recognized bodies of ITIL®4 certification.

The ITIL®4  Certification program is based on basic skill levels but can be considered difficult by some. If you have taken training from a good institute that helps you with proper preparation, you won’t find this exam very hard. With Knowlathon, you can be very sure to get sufficient training that will help you crack this exam on the first attempt.

In the case of system failure, you should immediately contact Knowlathon and tell us about the issue. Our representative is always there to help you out in any situation.

ITIL®4  Foundation Certification exam is majorly held only in the English language. However, this exam is also available in Brazilian, Portuguese, Chinese, Polish Dutch, and Italian languages as well.

The ITIL®4  exam is a closed-book exam where you have to answer 40 MCQs within a time limit of 60 minutes, Out of the 40 questions, you need to score at least 65% to get through this exam. Previously the exam was held online and was also paper-based. But now you have the choice to give an exam only online.

You can pay online to book your seat. You can choose from various convenient methods to pay for the course fee Knowlathon, and our representative will provide you with the various most common payment options we accept.

An ITIL®4 Foundation-certified professional is an important asset to a company. This certification endorses that the individual possesses a systematic and professional value approach for the IT industry. This course is well suited for professionals who are associated with IT Services Management, Service Operation, Project Management, Service Strategy, Service Transition, and Designing.

No. All the ITIL®4  Foundation Certification costs are included in the course fees, and you do have not to pay anything extra to get your certificate.

There is no mandate for prior work experience for ITIL®4  Foundation Certification. However, it is best if you understand basic IT terminology and have some experience in the IT industry to help you go through the course in an easy manner.

All Knowlathon courses are offered with a money-back guarantee, subject to some conditions. Please contact your assigned representative to learn more about our refund policies.

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You have made it till here Well done! Knowlathon would like you to know that anything is possible and that you can achieve whatever you want to should you apply your mind to the ITIL® Certification Training Course! To get your questions answered, please write to us at contact@knowlathon.com, or call us at 1800 121 5678. You may even chat with one of our Customer Support executives online. Thank you for visiting our website, and we hope to see you in our ITIL®4 Foundation Certification Training Course!